Why Your Company Should Offer a First Responder Discount

The amount of companies that offer discounts to first responders has exploded in popularity since Covid. Businesses are realizing how important first responders and other "essential workers" are to our society. Police officers, firefighters, and EMTs, and paramedics are out there everyday serving their communities, saving lives, and protecting property under dangerous circumstances. 

Offering deals to first responders shows your appreciation for what they do. Discounts can boost your brand loyalty, build stronger community ties, and increase your company's revenue. This article will explain the reasons to offer first responder discounts, the many benefits, and how to implement them effectively.
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Reasons to Offer First Responder Discounts

​Improving Brand Loyalty

When your business supports first responders, it creates a bond of trust and respect. Giving them special deals shows you value their hard work and sacrifice, and builds goodwill with the community. Word of mouth amongst police officers, firefighters, and EMTs spreads fast, and they are more likely to buy from a business that stands behind them. Customers who are not first responders also notice when brands stand behind those who protect and serve. They’re more likely to shop with you again because you show your appreciation for first responders.

Attracting New Customers

Data shows that people prefer to support brands that support the community. When you offer discounts to first responders, you’re handing out a clear sign that you care. Many consumers want to support businesses that give back, especially those that recognize the heroes putting their lives on the line every day. This can lead to more customers and sales.

Showing Corporate Responsibility 

Businesses see this as a way to demonstrate their values. Supporting first responders aligns perfectly with responsible business practices. It shows your company prioritizes community wellbeing and safety. This not only improves your public image but also attracts like-minded customers and employees who value corporate integrity.
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Benefits of Offering First Responder Discounts

​Increased Brand Recognition

Offering first responder discounts can create positive buzz around your brand. Local media and social media channels often highlight businesses that support community heroes. This kind of recognition can draw new customers and set you apart from competitors. Popular brands and local stores have earned praise for community initiatives, gaining loyalty and respect in return.

Employee Morale 

Supporting first responders can also boost your employee's morale. Employees often feel proud when working for a company that cares about the community. It creates a sense of purpose and shared values.

Competitive Edge
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A first responder discount program makes your business stand out. It shows you’re committed to community well-being and that you value those who serve. Customers tend to stick with brands they perceive as caring and responsible. Word-of-mouth about your support efforts can lead to more loyal customers and a stronger reputation.
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How to Implement First Responder Discounts

​Type of Discount​

​Choose the type of discount that works for your business: It could be a certain percentage off. For example, a 15% discount might be enough to incentivize but still not an amount that will affect your bottom line. You can also offer a flat rate that is less than your regular price, or special package deals.

Verification

​When implementing a first responder discount, it is important to have a verification process to make sure your discount is only going to the target segment you intend. There are several different ways you can do this. If you own a brick and mortar business like a hotel, restaurant, or retail store, you can require the individual show a professional ID, badge, or pay stub. If you are offering an online first responder discount, you can either give a unique discount code to be entered at time of checkout, or use a third party verification company. These include ID.me, SheerID, and GovX.

Advertising

After implementing your first responder discount, it is important to advertise it on social media, your website, press releases, and/or local news media.
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Offering discounts, deals, or freebies to first responders isn’t just about giving back — it’s a smart for your business. It builds brand loyalty, attracts new customers, increases a positive image of your company, and can boost revenue and sales.